Terms of Service
Version 1.0 · Effective July 30, 2026. Written in plain English on purpose: these are the terms a small-business owner should be able to read without a lawyer. By purchasing either Coverproof product, or by using a purchased pack, you agree to them.
1. Who you are dealing with
Coverproof is a product of Roy Grinfeld, a sole proprietor registered in Israel, trading as Grinfeld Labs ("Coverproof", "we", "us"). There is no separate company entity behind the product; you are dealing with the person who builds it.
Purchases are processed by Polar, our payment provider, acting as merchant of record. That means your purchase contract for the payment itself is with Polar: Polar handles checkout, billing, sales tax or VAT, receipts, and chargebacks under its own terms, which are shown at checkout. These Terms of Service govern everything else: what you have licensed, what you may do with it, and what we are and are not responsible for.
2. What you are buying
Educational content and document templates: an evidence register, a security-awareness training policy template, a completion log, per-employee completion records generated by the pack's guided player, an admin rollout guide, pre-written rollout emails, an optional admin console, and a library of 8 short training videos with captions. It is delivered as one folder of files that runs on your own machines. Nothing your staff do in the pack is uploaded to us.
3. Your licence
If you bought the SMB pack ($499/year): you may use the pack inside the purchasing company only, for training its own employees and long-term contractors, on as many of the company's machines and internal shares as you like. You may not redistribute the pack outside your company, sell it, or deploy it to other companies; deploying it across multiple client companies is what the partner licence is for.
If you bought the partner licence ($399/month): while your subscription is active, you may deploy copies of the pack, co-branded per the pack's own co-branding rules, to your own clients. Each client you deploy to receives the same internal-use rights as an SMB buyer. You may not resell the pack standalone, deploy it for companies that are not your clients, or charge for it as anything other than part of your own service to your clients.
Both licences: you may not alter the attestation documents (the evidence register, policy template, completion log, and completion records) except by filling in the fields they provide, and you may not alter or remove the disclaimers they carry or the machine-readable markers inside completion records that the admin console uses to recognize them. The pack's partner materials describe these rules in full, and the pack enforces them technically; these terms are the promise behind that enforcement.
"Yours forever", precisely: every file already delivered to you (and, for partners, every pack already delivered to a client) remains licensed for the recipient's internal use after cancellation, indefinitely. What ends with the subscription is the forward-looking part: updates, next year's refreshed content, and, for partners, the right to deploy the pack to new clients. Cancelling never takes back anything already delivered.
4. Delivery
Your download is on your account page as soon as your payment clears; the receipt email links to it. If it is not there for any reason, reply to the receipt or email us, and delivery is completed within 24 hours.
5. Cancellation, refunds, and the partner guarantee
- SMB: the subscription is annual and auto-renews. Cancel anytime; cancelling stops future renewals, updates, and next year's cycle, and everything already delivered stays yours under section 3. There is no money-back right on the SMB pack; judge it first with the free sample module and sample documents.
- Partner: the licence is monthly, cancel anytime, with a 60-day money-back guarantee from your first payment. The guarantee exists for good-faith evaluation of the licence. If you invoke it, we refund what you have paid; your licence to deploy the pack to new clients ends immediately, and packs already delivered to clients remain with those clients under section 3.
- Refunds are performed through Polar's refund tooling and may take the card networks a few days to post.
6. What we promise about the content, and what we don't
The pack is provided "as is". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and any warranty that the training content is error-free or complete. Every factual claim in the training scripts was checked against at least two independent sources before recording, and we keep that verification on file per module; we state that as a description of our process, not as a warranty.
The pack is educational content and document templates. It is not insurance, legal, or compliance advice. It carries no warranty of insurance or audit outcomes: insurers, auditors, and reviewers make their own determinations. Certificates issued through the pack are records of completion, not certifications, accreditations, or endorsements by any insurer or standards body.
7. What we are not liable for
To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from the pack or its use. That includes, by name: lost profits, lost business or contracts, denied or reduced insurance claims, declined or non-renewed insurance policies, the costs of any security incident or data breach, and losses caused by what any employee does or fails to do after training. If it happened downstream of the pack rather than in it, it is on this list.
8. The cap
Our total aggregate liability for all claims arising out of or relating to the pack or these terms is capped at the total fees you paid us in the 12 months before the event giving rise to the claim.
9. What the cap and exclusions do not cover
Nothing in these terms excludes or limits liability for fraud, for willful misconduct, or for anything that cannot be excluded or limited under the law that applies to you. Where a law gives you rights these terms cannot change, those rights win.
10. Acceptable use and termination
Do not misrepresent the pack or its records as a certification, accreditation, or insurer endorsement; do not remove its disclaimers; do not redistribute or resell it outside the licence in section 3. If a licence is materially breached and the breach is not fixed within 14 days of us pointing it out in writing, we may terminate it. Sections 3 (the licence restrictions and the delivered-files licence), 6, 7, 8, 9, and 11 survive any termination or cancellation.
11. Governing law
These terms are governed by the laws of the State of Israel, and disputes belong to the competent courts of Tel Aviv-Jaffa. If you are buying as a consumer somewhere whose law gives you protections that override this, those protections apply to you anyway.
12. Changes
If these terms change, the version number and effective date at the top change with them, and the change applies to purchases and renewals made after the new effective date. We do not change the terms of what you have already bought.
13. Contact
Questions about these terms reach the founder directly: [email protected]. You will usually hear back the same day.
Seller: Roy Grinfeld, trading as Grinfeld Labs · Terms of Service Version 1.0, effective July 30, 2026 · Contact: [email protected]